Accident Helpline
The accident towing specialists.
It’s the scenario that nobody wants to experience, to be left stranded, roadside after an accident wondering who’s going to recover my vehicle. Worry not, the team at Accident Helpline will arrange for your vehicle to be collected and towed to an approved repair shop faster than you can say “help I’ve been in an accident”. What’s more all our repairs are guaranteed giving you total peace of mind.
Call our expert claims team now
When an accident happens it’s nice to know you’re in safe hands.
Here at Accident Helpline we have a dedicated 24/7 accident recovery team that can assist should you unfortunately be in a road traffic accident. If you are struggling to get accident recovery and your vehicle towed, no need to wait on hold. Get in touch now and one of our expert team will call you back and help get your vehicle towed pronto.
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How we help at the roadside
Accident Helpline, the accident towing specialists are there for you every step of the way. Our expert team have over 50 years’ experience dealing with complex accident claims management. As a result, we offer an end-to-end accident management and accident towing service that’s streets ahead!
Accident clean up
You and your vehicle are our first priority. Once you and your vehicle are no longer at risk, we’ll organise a thorough on site accident clean up. We’ll ensure the incident area is clear and that all parts of your vehicle are recovered and stored in a safe place.
Vehicle storage
Accident Helpline can provide secure storage facilities after an accident. Our secure storage facilities are used to protect and store your vehicle and at no cost to you.
Like-for-like vehicle replacement
After an accident that wasn’t your fault, we think it’s unfair that you’re offered a vehicle that doesn’t match the specification of your own vehicle. Here at Accident Helpline we’ll have you in the same quality replacement vehicle the very same day and that’s no accident!
Our network of accredited accident repair centres are miles ahead of the competition.
After an accident, once you’re taken care of, getting your car repaired is our next priority. You can sleep peacefully knowing that our nationwide network of approved accident repair centres are all accredited and only use manufacturer approved parts and paint.
Our specialist technicians will carry out a thorough and fully inclusive analysis of your vehicle and the damaged area/s. Following this assessment, we will contact you to discuss our recommendations, taking into consideration your expectations and the condition of your vehicle prior to the accident. Our aim is to cause you as little inconvenience and disruption as possible.
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What to do if you are involved in an accident
STAY CALM
KEEP EVERYONE SAFE AND AWAY FROM TRAFFIC
DON’T AGREE NOT TO REPORT
TAKE PHOTOS & NOTES
DON’T MOVE SERIOUSLY INJURED PEOPLE UNLESS THEY ARE IN DANGER & CALL 000
EXCHANGE ESSENTIAL INFORMATION
CALL 131 444 & REPORT THE ACCIDENT TO THE POLICE
GET WITNESS CONTACT INFO
CONTACT
ACCIDENT HELPLINE
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About Us
Accident Helpline
A division of the WA Law Group
When your motor vehicle has been damaged your life is severely disrupted.
Small everyday tasks become a struggle; taking the kids to school, going to work, shopping…. it’s hard work without a motor vehicle!
You need two things fast;
- a like-for-like replacement vehicle
- your vehicle repaired
Your circumstances are unique and it’s best to discuss what happened rather then read some generic information that doesn’t answer your questions to get you the help you need.
We are here to give you some information at no direct cost to you so click to speak to a real person now. Call 1300 978 710.
* By submitting a contact form or making a phone call through our website you agree to our websites Privacy Policy
Not at all. The benefit of calling Accident Helpline is that we will take care of everything from the very beginning, saving you time, money and unnecessary legwork.
Here at Accident Helpline we are committed to keeping things simple, open and honest. We will always ensure you don’t face hidden costs or unexpected problems on the road ahead. For non-fault accidents we recover all costs from the other party’s insurer. You are only responsible for any uninsured costs, such as the remaining policy excess amount.
No! If you claim through Accident Helpline for an accident that wasn’t your fault, you won’t pay ANY excess and we’ll protect your no-claims.
We manage the whole claim on your behalf, from the first call to final settlement. The financial and legal obligation all rests on the at-fault insurance company. We make the road ahead simpler by liaising with them, sorting out any repairs and finalising your payment to make the road ahead easier.