Accident Helpline
Why choose Accident Helpline for your accident management support.
Accidents don’t happen 9-5 so here at Accident Helpline we’re open 7 days a week, 365 days a year for post-accident management support. We’ll handle everything from the minute you report the accident, from towing to arranging your repairs and of course a like-for-like replacement vehicle the very same day! You’ll also get a dedicated claims handler who’ll be your single point of contact throughout the process giving you total peace of mind. We’ll handle the nitty-gritty, leaving you free to get on with your recovery and well-being. No fuss. No hassle. No stress. No cost. No problem. That’s the Accident Helpline difference.
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A service that’s second to none.
Great customer service doesn’t happen by accident. Our comprehensive suite of bespoke services has been created to manage all aspects of your accident. Our claim experts work around the clock ensuring a seamless end-to-end process, taking away the stress and leaving you free to get on with life and your road to recovery.
Roadside vehicle recovery
FAST recovery after your accident, securing your vehicle and more importantly, making sure your safe.
Dedicated claims expert
You’ll get an expert non-fault claims handler who’ll be dedicated to your case.
Claim management
It’s go, go, go. We do everything from start to finish with your claim to get you back on the road.
Vehicle replacement
You’ll receive a like-for-like replacement vehicle the very same day and for the duration your vehicle is off the road.
Repairing your vehicle
A nationwide network of approved repairers so your vehicle is in good hands.
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If the accident wasn’t your fault there are NO costs to you for using Accident Helpline. The objective of our services are to indemnify the non-fault driver, restoring them to the position they were in prior to the accident, without incurring additional financial burden.
The costs of your accident recovery, temporary like-for-like vehicle replacement and accident repair are covered by a credit hire agreement, which is then recuperated from the other driver’s insurance policy via a non-fault claim. It’s the simple!
The at-fault party’s insurance is responsible for covering these costs as a part of their liability coverage, relieving the non-fault driver of financial responsibility for managing the repercussions of an accident they did not cause.
We are non-fault accident claims specialists. We offer an end-to-end claims management solution. So, choosing Accident Helpline after a non-fault accident should be an easy decision, given the benefits that we provide at no cost to the non-fault driver. You’ll avoid paying your insurance excess. Your NO claims won’t be affected. Your claim is managed by leading industry experts. We’re trusted, independent and have a nationwide network of approved repair shops.
We’ll also act as a liaison between all involved parties, including insurance companies, repair garages, and legal entities. As a driver who was not at fault, you are entitled to a range of comprehensive accident management services, at no cost to you.