Accident Helpline
Been involved in a non fault car accident?
Call our dedicated specialists now
Handling a motor vehicle accident can be confusing. We're here to help you navigate through it.
The first step is calling Accident Helpline today.
Our dedicated independent team will answer your call quickly and listen to your situation and needs. Once they have the full details, they can help you through the options available to you and ensure you are fully aware of your rights under Australian Law.
Step 1: We will discuss your accident in detail and provide you with options available to you.
Step 2: We can help arrange the collection of your vehicle and help provide a like-for-like replacement vehicle.
Step 3: We help arrange the any repairs to your vehicle to the manufacturers specifications.
Step 4: We will let you know when your vehicle is ready to be collected.
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What to do if you are involved in an accident

STAY CALM

KEEP EVERYONE SAFE AND AWAY FROM TRAFFIC

DON’T AGREE NOT TO REPORT

TAKE PHOTOS & NOTES

DON’T MOVE SERIOUSLY INJURED PEOPLE UNLESS THEY ARE IN DANGER & CALL 000

EXCHANGE ESSENTIAL INFORMATION

CALL 131 444 & REPORT THE ACCIDENT TO THE POLICE

GET WITNESS CONTACT INFO

CONTACT
ACCIDENT HELPLINE
* By submitting a contact form or making a phone call through our website you agree to our websites Privacy Policy
About Us
Accident Helpline
A division of the WA Law Group
When your motor vehicle has been damaged your life is severely disrupted.
Small everyday tasks become a struggle; taking the kids to school, going to work, shopping…. it’s hard work without a motor vehicle!
You need two things fast;
- a like-for-like replacement vehicle
- your vehicle repaired
Your circumstances are unique and it’s best to discuss what happened rather then read some generic information that doesn’t answer your questions to get you the help you need.
We are here to give you some information at no direct cost to you so click to speak to a real person now. Call 1300 978 710.
* By submitting a contact form or making a phone call through our website you agree to our websites Privacy Policy
Not at all. The benefit of calling Accident Helpline is that we will take care of everything from the very beginning, saving you time, money and unnecessary legwork.
Here at Accident Helpline we are committed to keeping things simple, open and honest. We will always ensure you don’t face hidden costs or unexpected problems on the road ahead. For non-fault accidents we recover all costs from the other party’s insurer. You are only responsible for any uninsured costs, such as the remaining policy excess amount.
No! If you claim through Accident Helpline for an accident that wasn’t your fault, you won’t pay ANY excess and we’ll protect your no-claims.
We manage the whole claim on your behalf, from the first call to final settlement. The financial and legal obligation all rests on the at-fault insurance company. We make the road ahead simpler by liaising with them, sorting out any repairs and finalising your payment to make the road ahead easier.